
A short, practical course for dog pros who want clearer conversations and clients who feel like partners.
What this course is
A simple starting point: a basic framework for thinking differently about client conversations, plus a few ideas to try with your next client. It won't fix everything, but it may change how you see that next session.
Time: about 90 minutes, at your own pace.
Lesson 1 - Why Client Conversations Go Wrong
Lesson 2 - The Client Connection Framework
Lesson 3 - How to Help Clients Follow Through
Lesson 4 - Providing Clear Next Steps That Stick
BONUS - Handling Hard Client Conversations