Delores Carter

"I'll try" usually isn't a brush-off. Here's what it might mean, and how to respond so the plan has a real chance.

Delores Carter

The technical side of training is well established. The human side is usually left to guesswork until now.

Delores Carter

Clients' feelings about their dog's problem behavior can prevent successful outcomes. Addressing those feelings is critical for success as ...

Delores Carter

Better client communication helps dog pros reduce stress, keep clients engaged, and create lasting change for dogs.